1.服务人员友善，热情 2.住宿环境舒适，干净，还有温泉泡 下次有机会一定还会住
- Very friendly and nice people - Great dinner - Nice traditional japanese hotel
The hospitality here is stand out!
Pretty and comfy and a real feel of Japanese traditional stay
It's pretty far from the station, but there is a shuttle if you don't check in too late
Everyone was so welcoming and nice I really felt home
Was an authentic stay in a ryokan, although a little pricey. The dinner and breakfast were great.
The hotel was located out of town. We tried to organise the shuttle pick up from the station, but had trouble communicating.
The staff were very friendly. The Japanese bath was ok, but not great. And a few of us found the futons a little uncomfortable.
An average to above average stay
Location is off city centre. Difficult to reach the hotel even from the nearest train station. No taxi from the nearest train station. The hotel staff was very helpful in getting a taxi to fetch us from the nearest train station
Great and supportive staff; good dinner
A really memorable and authentic Ryokan with one of the best dinners we had in Japan.
Great family run place, not the perfect location but free shuttle
The location isn't amazing as it's quite far away from the castle and the train station.
It's a family run Ryokan with fantastic food. We went for the 'easy option' for dinner (¥2200 p.p.) and it was plenty of really amazing food. We also used their bath, which we could reserve for free. The also have a free shuttle service to the bus/train station. The personnel is super nice too so we really enjoyed our stay.
Very friendly staff
Everything was excellent!!
Staff was excellent!! Breakfast was amazing.
Lovely staff! We asked where we could see fireflies and they were very helpful. Thank you!
Daniel and Family
Nice Ryokan in Matsumoto
It's a bit outside main town and the castle. And quite pricey, as many accomodations in Japan.
Very friendly, shuttle service, nice Onsen. We very much liked our stay. Close to the "cherry blossom mountain", an attraction in the middle of april.
Authentic Japanese style lodging
Shared toilet was a bit getting use to but overall an interesting experience.
Staff was family, great breakfast spread! Location is quiet but the sightseeings are all nearby if you drive.